HAVE A QUESTION?
We’re here to help make your Connor’s Run awesome. Below are the most common questions we receive.
How do I login to Connor’s Run?
Everyone who has registered for Connor's Run has an account created for them. If you were registered by someone else, you would have received an email with a link to create your own password. If you’re having trouble logging into your account please contact firstname.lastname@example.org
When will I get my t-shirt?
If you registered prior to August 15, you should T-shirt and rego kit by now. Anyone registered from August 15-September 1 will be receiving their kits in the mail very soon if they haven't already been received. If you haven't, please reach out to email@example.com
If you registered from September 2, your T-shirt and rego pick will be available for collection from:
Can I change my I Will?
You can update your I Will once you are logged in to your account (the login button is in the top right corner of the navigation on connorsrun.com). Go to your dashboard > event options > enter your new 'I Will' in the 'I Will' field.
If you have any problems, please contact: firstname.lastname@example.org
How can I access 3 months of Keep it Cleaner for free?
Thanks to our generous friends at Keep it Cleaner (KIC), once you're registered for Connor's Run, you can unlock 3 months of the KIC app for free! You can find a link to access this offer in your confirmation email, or once logged into your account on connorsrun.com the link is available on the homepage of your dashboard, underneath the page checklist. Please reach out to email@example.com with any questions.
I’d like to promote the event, do you have a media kit?
We certainly do! You can access it here
I registered after September 1st and will be collecting my T-shirt & rego kit, why do I still pay a shipping/handling fee?
We have a dispatch centre that picks and packs all rego kits, and this handling charge still applies even if your T-shirt and kit is collected.
How much does Connor’s Run cost?
This year we again have early bird pricing! Early bird pricing ends June 9.
Connor's Run Your Way Any Day
Early Bird Adult $50, Youth $30
Regular Adult $60, Youth $40
Connor's Run Your Way Any Day + Fun Run and Party
Early Bird Adult $65, Youth $45
Regular Adult $75, Youth $55
All ticket prices include a limited edition Connor’s Run Tee. Postage and handling for the Tee and any merchandise ordered is $15.
Can I just pay for the event day, and not Your Way Any Day?
Can I register for Your Way Any Day and then decide to do the event later?
We only have limited spots for the Connor’s Run event day, so we suggest you purchase the Fun Run & Party ticket (which also gives you access to Your Way Any Day) so you don’t miss out! However we will also have an option to upgrade to the event day ticket when you’re logged into your account.
Do I have to pay for shipping, can I pick up my t-shirt?
Unfortunately registration packs won’t be available for pickup, instead we will be delivering t-shirts and any merchandise ordered to the address you nominate. We use a company who handles all of the picking and packing and delivering of orders, that does come at a cost.
What is the Corporate Challenge and how do I get my workplace involved?
The Corporate Challenge is our incredible competition between teams of 10 or more who battle it out to raise vital funds for paediatric brain cancer and do Connor’s Run ‘more fun than run, style’. This year our corporates will be getting even more creative with their FUNdraising efforts.
What is the School Challenge and how do I get my workplace involved?
The Schools’ Challenge is our incredible competition between teams of 10 or more who battle it out to raise vital funds and do Connor’s Run ‘more fun than run, style’. Getting involved is super easy, just shoot us an email at firstname.lastname@example.org and we’ll help you out. Check out our schools team page here.
What do I do if I can no longer take part in Connor’s Run Sunday, 11 September?
Please email email@example.com to let us know so we can update our records. Unfortunately, entry fees are not refundable if you are no longer able to participate, but you may be able to transfer your registration to someone else, just let us know so we can update our records. You can still do Connor's Run Your Way Any Day- anywhere in the world!
I don’t want to register for Connor’s Run but I want to support the RCD Foundation
That’s absolutely fine. You can support the Foundation by donating to someone who is participating in 2021 Connor’s Run or by making a donation here
Are kids under four years of age free?
Yes, children under four are free and most welcome to join in on the fun. Drop us an email firstname.lastname@example.org if you'd like to bring your kids along, as we do have some council restrictions on numbers.
How do I volunteer for the event?
Every year, we get hundreds of emails praising how incredibly awesome our volunteers are, and we couldn’t agree more! If you’d like to be part of the Connor’s Run A-Team, sign up to volunteer here. Plus, most positions need 2+ people, so register with friends and spend the day hanging out!
Will I receive info about event day?
We will send out more details via email about the event closer to the event day. But you can see the course map, and learn more about the event here
You will also receive a participant handbook with your t-shirt at the start of September.
I don't see an option to register for the 9.30am start?
Unfortunately our 9.30 St Kilda (9.6km) start has now sold out!
Spots are still available for our 8am St Kilda (9.6km) start, and 8am Hampton (18.8km).
How do I get people to sponsor me?
There’s a couple of quick ways you can kick off your fundraising:
- Personalise your fundraising page: By adding your personal story and an image, people are more likely to support you.
- Lead by example: By making a personal donation to your fundraising page you can set the tone for your supporters. It is a fantastic way to get yourself moving towards your goal and show your commitment.
- Ask! Send an email to your networks or share your fundraising page on social media. Simply spread the message of your fundraising – you’ll be surprised at who will support you when you ask.
Where can I obtain fundraising materials?
On the Fundraising page under resources, you’ll find a range of awesome assets. We have social media sharing tiles, calendars, posters and lots more!
If I start a Fundraiser on Facebook is it linked to my Connor's Run Fundraising page?
Unfortunately we aren't able to connect Facebook fundraisers with our Connor's Run fundraising accounts. We do have an option to share your fundraising page on Facecbook so your friends and family can easily find your page and donate to you directly.
Where does the money go?
100% of all money raised goes to paediatric brain cancer research, care and development projects. You can read more about what we’re funding here
We have a COVID Safe plan which complies with the latest government health guidelines. If you have any further questions about how we’re keeping you safe, please email us.