HAVE A QUESTION?
We’re here to help make your Connor’s Run awesome. Below are the most common questions we receive.
We have a COVID Safe plan which complies with the latest government health guidelines. If you have any further questions about how we’re keeping you safe, please email us.
How do I login to Connor’s Run?
Everyone who has registered for Connor's Run has an account created for them. If you were registered by someone else, you would have received an email with a link to create your own password. If you’re having trouble logging into your account please contact email@example.com
Can I change my I Will?
You can update your I Will once you are logged in to your account (the login button is in the top right corner of the navigation on connorsrun.com). Go to your dashboard > event options > enter your new 'I Will' in the 'I Will' field.
If you have any problems, please contact: firstname.lastname@example.org
I don’t want to register for Connor’s Run but I want to support the RCD Foundation
That’s absolutely fine. You can support the Foundation by donating to someone who is participating Connor’s Run or by making a donation here
How much does Connor’s Run cost?
This year we again have early bird pricing! Early bird pricing ends June 9.
Connor's Run Your Way Any Day
Early Bird Adult $50, Youth $30
Regular Adult $60, Youth $40
Connor's Run Your Way Any Day + Fun Run and Party
Early Bird Adult $65, Youth $45
Regular Adult $75, Youth $55
All ticket prices include a limited edition Connor’s Run Tee. Postage and handling for the Tee and any merchandise ordered is $15.
Can I just pay for the event day, and not Your Way Any Day?
Can I register for Your Way Any Day and then decide to do the event later?
We only have limited spots for the Connor’s Run event day, so we suggest you purchase the Fun Run & Party ticket (which also gives you access to Your Way Any Day) so you don’t miss out! However we will also have an option to upgrade to the event day ticket when you’re logged into your account.
Do I have to pay for shipping, can I pick up my t-shirt?
Registration packs won’t be available for pickup, instead we will be delivering t-shirts and any merchandise ordered to the address you nominate. We use a company who handles all of the picking and packing and delivering of orders, that does come at a cost.
For September registrations* (from September 1st,12pm AEST) you will need to collect your rego kit. Shipping charges still apply, due to the logistical costs associated with late registration.
*Your Way Any Day registration packs will still be delivered.
When will I receive my t-shirt?
For everyone registered prior to August 18, you should receive your tee before from the last week of August until September 1. All registerations between August 18-August 31 we'll aim to get your tee to you in the first week on September.
All September registrations (excluding Your Way Any Day registrations) will need to collect their t-shirts.
Please collect it from Ferdinando Gardens, Hampton (our 18.8km start) from 10am -1pm on Saturday, 9th September, or from your start on Sunday 10th September.
When do I get the merch I ordered?
Any merchandise ordered during registration will be included in your registration pack we deliver to you from late August.
What is the Corporate Challenge and how do I get my workplace involved?
The Corporate Challenge is our incredible competition between workplaces, committing to fundraise $5000 or more. There are lots of fun and perks involved. Check out the Corporate Challenge page here
What is the School Challenge and how do I get my workplace involved?
The Schools’ Challenge is a fun competition between schools committing to show the world #brainsmatter
Check out our schools team page here.
What do I do if I can no longer take part in Connor’s Run Sunday, 10 September?
Please email email@example.com to let us know so we can update our records. Unfortunately, entry fees are not refundable if you are no longer able to participate, but you may be able to transfer your registration to someone else, just let us know so we can update our records. You can still do Connor's Run Your Way Any Day- anywhere in the world!
Are kids under four years of age free?
Yes, children under four are free and most welcome to join in on the fun. Drop us an email firstname.lastname@example.org if you'd like to bring your kids along, as we do have some council restrictions on numbers.
How do I volunteer for the event?
Every year, we get hundreds of emails praising how incredibly awesome our volunteers are, and we couldn’t agree more! If you’d like to be part of the Connor’s Run A-Team, sign up to volunteer here. Plus, most positions need 2+ people, so register with friends and spend the day hanging out!
How do I get home from the finish line?
If you're heading back to Hampton you can take the Sandringham line from Flinders Street Station. If you are going back to St Kilda you can take trams: 3a, 16, or 96.
Is there a bag drop?
Due to the wonderful, but large response to the event, we ask you to avoid using the bag drop if you can. It's best to bring as few things as possible so that you don't need to bring a bag to drop off. If you do, make sure the bag can be closed fully. We ask all walkers to carry their own bag and not check them in. Your bag will be transported to the finish line - available to collect after the run, on the grass area behind the rowing sheds.
We will look after them but we do not accept responsibility for lost or damaged goods left with the bag drop.
Hot tip: Organise to share a bag as a group!
Will I receive info about event day?
What happens to my registration fee if the event is cancelled?
How do I get people to sponsor me?
There’s a couple of quick ways you can kick off your fundraising:
- Personalise your fundraising page: By adding your personal story and an image, people are more likely to support you.
- Lead by example: By making a personal donation to your fundraising page you can set the tone for your supporters. It is a fantastic way to get yourself moving towards your goal and show your commitment.
- Ask! Send an email to your networks or share your fundraising page on social media. Simply spread the message of your fundraising – you’ll be surprised at who will support you when you ask.
Where can I obtain fundraising materials?
On the Fundraising page under resources, you’ll find a range of awesome assets. We have social media sharing tiles, calendars, posters and lots more!
If I start a Fundraiser on Facebook is it linked to my Connor's Run Fundraising page?
Unfortunately we aren't able to connect Facebook fundraisers with our Connor's Run fundraising accounts. We do have an option to share your fundraising page on Facecbook so your friends and family can easily find your page and donate to you directly.
Where does the money go?
100% of all money raised goes to paediatric brain cancer research, care and development projects. You can read more about what we’re funding here
How can I enter the Suzuki Jimny Draw?
You can read more about the competition HERE