FAQs

HAVE A QUESTION?

We’re here to help make your Connor’s Run awesome. Below are the most common questions we receive.

GENERAL

How do I login to Connor’s Run?

Everyone who has registered for Connor's Run has an account created for them. If you were registered by someone else, you would have received an email with a link to create your own password. If you’re having trouble logging into your account please contact info@connorsrun.com

Can I change my t-shirt size? 

You are able to change the size you ordered up until 1st June. Then we order our stock and start printing. To reduce waste, we order based on what you have chosen. Connor's Run tees are limited edition and we order and print just enough for the registration batch.

Can I change my I Will?

Unfortunately you won't be able to update your I Will in your dashboard, but feel free to email us and we can update it for you: info@rcdfoundation.org

I’d like to promote the event, do you have a media kit? 

We certainly do! You can access it here

THE EVENT

How much does Connor’s Run cost?

This year we again have early bird pricing! Early bird pricing ends June 9. 

Connor's Run Your Way Any Day

Early Bird Adult $50, Youth $30

Regular Adult $60, Youth $40 

Connor's Run Your Way Any Day + Fun Run and Party

Early Bird Adult $65, Youth $45

Regular Adult $75, Youth $55 

All ticket prices include a limited edition Connor’s Run Tee. Postage and handling for the Tee and any merchandise ordered is $15.

Can I just pay for the event day, and not Your Way Any Day?
Can I register for Your Way Any Day and then decide to do the event later?

We only have limited spots for the Connor’s Run event day, so we suggest you purchase the Fun Run & Party ticket (which also gives you access to Your Way Any Day) so you don’t miss out! However we will also have an option to upgrade to the event day ticket when you’re logged into your account.

Do I have to pay for shipping, can I pick up my t-shirt?

Unfortunately registration packs won’t be available for pickup, instead we will be delivering t-shirts and any merchandise ordered to the address you nominate. We use a company who handles all of the picking and packing and delivering of orders, that does come at a cost.

What is the Corporate Challenge and how do I get my workplace involved?

The Corporate Challenge is our incredible competition between teams of 10 or more who battle it out to raise vital funds for paediatric brain cancer and do Connor’s Run ‘more fun than run, style’. This year our corporates will be getting even more creative with their FUNdraising efforts.

Getting involved is super easy. Just shoot us an email leonie@rcdfoundation.org and we'll get you up and running, literally. Check out the Corporate Challenge page here

What is the School Challenge and how do I get my workplace involved?

The Schools’ Challenge is our incredible competition between teams of 10 or more who battle it out to raise vital funds and do Connor’s Run ‘more fun than run, style’. Getting involved is super easy, just shoot us an email at leonie@rcdfoundation.org and we’ll help you out. Check out our schools team page here.

What do I do if I can no longer take part in Connor’s Run Sunday, 12 September?

Please email info@connorsrun.com to let us know so we can update our records. Unfortunately, entry fees are not refundable if you are no longer able to participate, but you may be able to transfer your registration to someone else, just let us know so we can update our records. You can still do Connor's Run Your Way Any Day- anywhere in the world!

I don’t want to register for Connor’s Run but I want to support the RCD Foundation

That’s absolutely fine. You can support the Foundation by donating to someone who is participating in 2021 Connor’s Run or by making a donation here

Are kids under four years of age free?

Yes, children under four are free and most welcome to join in on the fun. Drop us an email info@connorsrun.com if you'd like to bring your kids along, as we do have some council restrictions on numbers. 

How do I volunteer for the event?

Every year, we get hundreds of emails praising how incredibly awesome our volunteers are, and we couldn’t agree more! If you’d like to be part of the Connor’s Run A-Team, sign up to volunteer here. Plus, most positions need 2+ people, so register with friends and spend the day hanging out!

FUNDRAISING

How do I get people to sponsor me? 

There’s a couple of quick ways you can kick off your fundraising: 

  1. Personalise your fundraising page: By adding your personal story and an image, people are more likely to support you.
  2. Lead by example: By making a personal donation to your fundraising page you can set the tone for your supporters. It is a fantastic way to get yourself moving towards your goal and show your commitment.
  3. Ask! Send an email to your networks or share your fundraising page on social media. Simply spread the message of your fundraising – you’ll be surprised at who will support you when you ask.

Where can I obtain fundraising materials?

On the Fundraising page under resources, you’ll find a range of awesome assets. We have social media sharing tiles, calendars, posters and lots more!

Where does the money go?

100% of all money raised goes to paediatric brain cancer research, care and development projects. You can read more about what we’re funding here

COVID-19 Update

We have a COVID Safe plan which complies with the latest government health guidelines. If you have any further questions about how we’re keeping you safe, please email us.

Or view our COVID Information page

What happens to my registration fee if the event is cancelled?

In the instance COVID -19 restrictions require the event to be cancelled, all registrations will be converted to Your Way, Any Day in September. All participants will still receive their 2021 Connor’s Run tee.
The $15 difference between the registration for Connor’s Run Your Way, Any Day and the Connor’s Run event, will automatically be converted into a donation towards our research, care and development projects, or to request a refund please contact info@connorsrun.com

STILL HAVE A QUESTION?

Get in touch via email and we'll do our best to help you. Email us